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EVE Online: Escalation to Inferno Issues

First post
Author
The Orange
The Unit...
#201 - 2012-04-24 22:28:19 UTC
Non corp pilots in fleet can no longer place items or open corp hangars on Orca even with ship configured to allow fleet access.
EternityProject
The Scope
Gallente Federation
#202 - 2012-04-24 22:28:26 UTC
EternityProject wrote:
Just like the patch when the launcher was first introduced I can not use the eve repair tool again. Now the reason I tried the repair tool is because when I start eve I download the patch it finishes then it closes and nothing happens. When I try to run eve again the same thing happens (downloads patch then nothing)

Im using PC


I got launcher to work by reinstalling... will let you know if update fails
CCP Sputnik
C C P
C C P Alliance
#203 - 2012-04-24 22:29:46 UTC
Speer wrote:
I've got the login screen up now. Thanks. :)

Process followed:
1. Rename common.ini to common_old.ini
2. Run launcher, launcher tries to run exefile --> exefile errs out because common.ini is missing, asks me to perform repair.
3. Ran repair, repair errs out, but still replaces common.ini (luckily)
4. Run launcher, launcher succesfully launches exefile.



Thank you very much, added a new update to my initial post..

CCP Sputnik | Software Engineer | Team Undone Unit

My EVElopedia Talk My Broadcast Log

dhunpael
#204 - 2012-04-24 22:32:24 UTC
no more anchored cans in the forcefields?
kinda hard for wormhole alli's...
CCP Sputnik
C C P
C C P Alliance
#205 - 2012-04-24 22:32:33 UTC
Tara Nighthawk wrote:
Thanks guys.

Latest update - EVE Client on Mac completely screwed - as usual.


Naturally there isn't a 'Repair.exe' so the installation is totally stuffed.


Wish I had not paid another subscription yesterday - what a ripoff.



So now what? Use my entire monthly download quota (and probably take a month to download it) and download the whole thing again - just because you can never, ever, get an upgrade to work properly.


Good night.


Tomorrow I will decide whether to spend hours re-downloading or just skip it and erase the lot. Evil


Please take a look at my reply in the Mac specific issue thread.

CCP Sputnik | Software Engineer | Team Undone Unit

My EVElopedia Talk My Broadcast Log

Fred Munro
Aliastra
Gallente Federation
#206 - 2012-04-24 22:40:35 UTC
Speer wrote:
Actually, that's exactly what happened for me.
After you run repair, and it tries to manually patch, try renaming common.ini to something else, then letting repair replace that.
Even if repair errs out, as it did for me, it should still fix common.ini.
Then when you run the launcher it will hopefully properly launch the game.

The steps have been detailed earlier in the thread.


Thanks for the reply, done this and got a little further, but...

Now after the "warning client modified, repair me" message, I ran the launcher and it stated "failed to add block" on almost every file, now the evefile.eve just sits at 11mb ram usage and does nothing, even though the launcher says "ready to play"

I'm getting quite annoyed at the moment...
Grath Telkin
Amok.
Goonswarm Federation
#207 - 2012-04-24 22:43:41 UTC
Hi

The point is this is dumb. Some of us have been playing this game for years, and you without fail cannont just patch your game.

If fails in every conceivable way when you try to patch it, I mean, its the same game right, other companies patch games all the time, why is it such a catastrophic clusterfuck any time you try to do ANYTHING to this game?

This patcher? It sucks, its horrible, it fails constantly and we've had to patch the patcher for like 2 months solid.


And it still doesn't work.


How is this possible?

I build houses, if every other house I build didn't have windows and doors that opened I'd be out of a job pretty damn quick, and yet here you sit, botching patch after patch after patch. About 10 a year, and every single one is a different nightmare than the last.

Is it really the case that every other game company on earth has some magical wizard behind a curtain that helps get their patches out or are you people really this bad at your jobs?

Malcanis - Without drone assign, the slowcat doctrine will wither and die.

Calha Nemarr
Perkone
Caldari State
#208 - 2012-04-24 22:50:38 UTC
I pull up the corp blueprints tab of the science & industry window and attempt to copy the list of blueprints onto the clipboard and into a spreadsheet. Copy+paste to spreadsheet has me drooling.

I notice that the columns "copy", "ML", "PL", and "Runs" don't make it fully to my spreadsheet. I only get that information for those blueprints that have been visible in the window since the last time the window was refreshed. So if I have more blueprints than are visible in the window, I have to slowly scroll down to the bottom before copying to the clipboard.

Steps to reproduce:
Get a corp hangar with dozens of blueprints (50+ should do it)
Pull up the corp blueprints tab in science and industry
Make sure the table with the blueprints has input focus
Hit ctrl+C
Paste into a spreadsheet
Scroll down far enough, and beyond that point, the Copy, ML, PL, and Runs fields will all be blank.

Workaround:
Go back into eve, and slowly scroll the blueprints window to the bottom, so that every blueprint is at some point visible.
Copy to clipboard again
Paste into the spreadsheet
All info is now there.

I imagine the client is only grabbing the info for those columns as it needs it to display them; I'm sure some people have thousands (tens of thousands? hundreds?) of blueprints in some corp hangars and grabbing the ML and PL on each all at once would cause a lag spike like no one's business. Perhaps if someone tries to copy to clipboard, that should trigger a full retrieval of information, at the cost of a lag spike.

I run the PC client.
EternityProject
The Scope
Gallente Federation
#209 - 2012-04-24 22:51:58 UTC
Well I have decided to just wait till tomorrow when im sure somebody will figure out the problem and actually fix it. I will admit though It would be GREAT to do manual patches again.
Hue Tog
23rd Reconnaisance Group
#210 - 2012-04-24 23:15:31 UTC
This is my 4th attempt to reinstall the game. Neither the launcher and or the repair work. If they don't crash, they don't launch, or they just throw up some reason as to why they don't load (My favorite is saying no internet). Honestly, what kind of code was thrown together that appears to have only been partially tested and even then, it was done by an angry intern who didn't care. You guys have sent bad patches out before where there were all kinds of stuff wrong, but this whole wont even load the launcher that allows you to launch the game thing...ditch the launcher, and bring back the old school way of doing this
Kyoko Sakoda
Achura-Waschi Exchange
Monyusaiya Industry Trade Group
#211 - 2012-04-24 23:19:56 UTC
I eventually had to reinstall the full client. Feels bad, spacebros.
Ladeon Six
Imperial Shipment
Amarr Empire
#212 - 2012-04-24 23:22:52 UTC  |  Edited by: Ladeon Six
So, here we are with Escalation and I'm still seeing the same issues I posted about back in Crucible. BTW, every Crucible patch after the one that introduced the launcher displayed the same issues, I just had given up on posting about it.

***

Here's the steps I had performed
1) Run launcher.exe
1a) launcher.exe downloads and updates the launche
1b) Now launcher.exe is broken (16-bit issue): screenshot

2) OK, so I attempt a repair operation, though I know it's probably not going to work
2a) repair.exe breaks on Step 3/7 just as it did ever since the launcher was introduced: logfile

3) Basically now for users such as myself who experience this issue on Win7, we're stuck as we cannot run the launcher, repair tool, or manually apply .patch files shared by a mate (since the launcher doesn't work

4) The workarounds suggested by CCP Sputnik here don't work obviously in this scenario, except for re-installing the full client, which CCP can imagine is a pain, especially for those who have ISP download caps or have a satellite/mobile ISP (fortunately I have a capless ISP but it's still a royal pain to re-install)

5) RadioBANITA's workaround here does not apply to this issue, as the launcher is corrupted and hasn't successfully downloaded the launcher patch installer yet

6) The only solution is to have a mate or computer that is not affected, to upload a working copy of the launcher folder, whereupon the launcher would be the correct version, and it would be able to download the EVE patch normally

7) Anyone with protocol content filtering on their software or hardware AV/Firewall still gets the issue where the working launcher is unable to download the patch, noted per the Crucible thread way back

***

Corrupted (NON-WORKING) launcher directory: here

WORKING launcher directory: here (overwrite the corrupted launcher folder in \CCP\EVE\)

***

So in conclusion:
1) launcher still doesn't update itself correctly on some Win7 machine
2) repair tool fails at 3/7 if launcher got corrupted during patchin
3) protocol content filtering is still an issue causing us to have to disable/lower security settings on our AV/Firewall
4) users are still forced to come up with their own solutions and workaround

Kinda sounds like the Crucible issues still haven't been ironed out, eh? :P

P.S. CCP's forum software's "save draft automatically feature" doesn't save the entirety of the text; some symbols at the end of each line gets truncated :P~
LtauSTinpoWErs
Caldari Provisions
Caldari State
#213 - 2012-04-24 23:47:03 UTC
I am having issues reaching max speed on 10mn Experimental with a Drake. It keeps maxing out at 729 m/s. Also it says normal velocity is 122 m/s. I am in a Drake not raven....please look into.
Care Less
Stellar Prospectors Consortium
Antiquorum
#214 - 2012-04-24 23:51:03 UTC
Significant drop in fps 30-40%
Win 64
Ati 7770 12.4 catalyst driver
16gb 4ghz i2500k

Went from 280 > 200 single, multi boxing 4 clients now runs at 20-30fps.

graphics set low/off/none other than med textures/lod.
Duvida
The Scope
Gallente Federation
#215 - 2012-04-24 23:55:20 UTC
Also seeing my video card working much harder than before the patch, just as a general statement here.
Desert Ice78
Gryphons of the Western Wind
#216 - 2012-04-24 23:55:41 UTC
Windows 7

Updated Eve as standard and launcher shows server is online, however when starting the game the login screen shows server unknown:

Connection Failed:
Could not connect to the specified address. Odds are that you have not established an internet connection, the server isn't running, or the server address or port number was wrong.

Ran repair tool twice, but no joy.

Stumped....

Edit #1: Tried to load Sisi, patched as normal and then and Unknown Error. Repair tool does nothing. Not sure is this is related or not.

Still stumped.....

I am a pod pilot: http://dl.eve-files.com/media/corp/DesertIce/POD.jpg

CCP Zulu: Came expecting a discussion about computer monitors, left confused.

Lucas Arbosa
Sebiestor Tribe
Minmatar Republic
#217 - 2012-04-25 00:17:47 UTC  |  Edited by: Lucas Arbosa
Everything is broken. Even this forum. Unless I just got lucky...

EDIT: Yay! Now I can actually post the full issue in the right forum!!
Grath Telkin
Amok.
Goonswarm Federation
#218 - 2012-04-25 00:33:47 UTC
My Final Work Around was to copy my hidden settings folder for eve_tranquility (the x86) and then delete everything else.


Then reinstall the client fresh, and let it do its thing, it took about 3 hours to download and install, thanks for that blazing speed.


It was then stable and launched properly, so I copied my settings folder in and the game runs fine without losing any of the window settings or other things that I had personalized about my particular client.





Its really stupid that this was the fix, but it is what it is.



I await tomorows patch to fix the things that todays patch broke that rebreaks **** so i have to do this all over again.

Malcanis - Without drone assign, the slowcat doctrine will wither and die.

psi Pserad
Amarr Empire
#219 - 2012-04-25 00:37:32 UTC
I have sent THREE petitions to them about the unhandled page fault problem with Eve played on my Mac. Each time I have been told that they are working on it, with no hint as to when it might be fixed. This has literally been going on for MONTHS, and I keep waiting around thinking "oh, well they're working on it, so the next patch should fix it", and each patch just makes it freeze more and more. I figured I'd stick it out until Inferno because it seemed like it made sense that it would be fixed in an entire new version... but literally five seconds after I start the game with Inferno installed, whelp........ unhandled page fault, game freezes, have to restart it.

The last reply I got was pissy and all "you know, if this was an easy problem to fix, it would be fixed by now, it is complicated and takes a lot of time", which I find almost insulting. It isn't free to have this game, and yet all I've been able to do is stay in nine sec for months, and when I am up to dealing with it freezing every ten minutes or so, I'll mine for a while. I haven't been able to do anything else. So basically they have gotten nearly a hundred dollars from me at this point, or more, for absolutely nothing in return.

If you're going to say you support Mac users, you should care about fixing known problems that a lot of mac users are having, or if you don't care, then just say so, drop your mac support, and only deal with windows customers. Oh wait, then you wouldn't be getting all the extra money we give you for no customer service in return. yay.
Hue Tog
23rd Reconnaisance Group
#220 - 2012-04-25 00:50:02 UTC
If thats what they said word for word, which it doesnt sound like them, i personally would shoot an email with a copy of it up the chain for customer service. i've been doing computer and system repair for 5 years now in the army, and i've never talked to another soldier like that. i'm a highly stressed soldier, talking to other highly stressed soldiers, and if i can keep my calm and talk to them saying "we are continuing to remedy the issue, if you have any more details or logs you can provide from other users having the same issue, this would be greatfully appreciated", never "yeah, i'm working on it, now quit calling"...and if you've ever met operators in the military, they couldn't tell you what they ate for breakfeast let alone what the issue is other than "its broken".