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Japan based, today's chage.. just wow *OP UPDATE*

First post
Author
Lifelongnoob
State War Academy
Caldari State
#41 - 2012-03-29 14:44:20 UTC
op why dont you just be gtc's from shatteredcrystal and convert them to plex then resub your toons that way......... you completely bypass the japanese 3rd party company.
Alexander Manu
Vermlion Bone-Crew
#42 - 2012-03-29 14:50:24 UTC
Lifelongnoob wrote:
op why dont you just be gtc's from shatteredcrystal and convert them to plex then resub your toons that way......... you completely bypass the japanese 3rd party company.


Because it costs more. A lot more
Meryn Song
The Scope
Gallente Federation
#43 - 2012-04-07 10:32:24 UTC  |  Edited by: Meryn Song
So, huh, NEXON day arrived.

Boy, you really better have at least some ability to read Japanese, as well as have your computer configured to write in Japanese as well, to do the registration process or you are totally hosed.

The registration process including dialing into a toll number to enter a registration code into an automated system, and also a CAPTCHA-style anti-spam check that involved reading hiragana and typing them in. It also triggered the Verified By Visa check on my SMBC card, which led to a period of head scratching while I tried to remember my password for that.

Also confirming that the CCP English walkthrough documentation is not current against the actual registration/payment process.

P.S. I was paying for my account with an American Express card; NEXON doesn't seem to accept that, hence the switch to the less-preferred SMBC card. Thanks for taking away not only my preferred payment method (direct card payment) but also the opportunity to use my preferred credit card.
Zaine Maltis
Innsmouth Enterprises
#44 - 2012-04-07 10:57:53 UTC
So.... why are CCP going through NEXON? What's the benefit for them?
Patient 2428190
DEGRREE'Fo'FREE Internet Business School
#45 - 2012-04-07 11:45:49 UTC
Zaine Maltis wrote:
So.... why are CCP going through NEXON? What's the benefit for them?


Because Nexon probably promised them X amount of new customers from the Japan market will join by showing them Y metrics, and CCP went "Who cares about the lolcustomers already playing, we got their money already"
Endeavour Starfleet
#46 - 2012-04-07 18:11:08 UTC
CCP Guard wrote:
Please allow me to clarify,

CCP has not cancelled any accounts. What we have done is that we have cancelled all recurring credit card billing for players in Japan, but note that your accounts and characters are of course completely intact.

There is a message in Account Management for Japan-based players which provides more information about the Japan launch, Nexon billing and special launch offers.
Note that players in Japan still have the option of buying gametime via PLEX/ISK and ETC.

P.s. I hope the OP sticks with us. EVE is still here, and will be forever Smile


Why should the OP stick with CCP when CCP is forcing him to use Nexon or some outside ETC seller?
Buzzmong
Aliastra
Gallente Federation
#47 - 2012-04-07 18:26:55 UTC
Patient 2428190 wrote:
Zaine Maltis wrote:
So.... why are CCP going through NEXON? What's the benefit for them?


Because Nexon probably promised them X amount of new customers from the Japan market will join by showing them Y metrics, and CCP went "Who cares about the lolcustomers already playing, we got their money already"


Actually, I seem to recall CCP saying that it was down to the client localisation help that Nexon could offer, along with native language support for dealing with bills/payment issues (Don't forget, one of the bigger reasons why CCP offer German and Russian as their main localisations alongside English is because they've had/got substantial number of staff members from those countries or are fluent in the language working in the main Icelandic offiices).

Still, I think it is incredibly poor form to force current Japanese players to go through Nexon, rather than giving them the choice, or at the very least, only enforcing Nexon on new customers.
Seleia O'Sinnor
Drop of Honey
#48 - 2012-04-07 18:50:24 UTC
I wonder why credit card billing isn't supported any more for the japanese customers?

Odyssey: Repacking in POS hangars for modules +1,  but please for other stuff too, especially containers. Make containers openable in POS hangars.

Richard Hammond II
Doomheim
#49 - 2012-04-07 19:59:40 UTC
Ciar Meara wrote:


But have you done for me lately...


Yeah but see theres no way to win that... if we involve ourselves ppl *****, if we DONT, ppl ***** and then go on to call us worse names than when we do involve ourselves

its lose/lose

Goons; infiltration at its best - first bob... now ccp itself. They dont realize you guys dot take this as "just a game". Bring it down guys, we're rooting for you.

Nemesis Factor
Deep Core Mining Inc.
Caldari State
#50 - 2012-04-07 22:19:45 UTC
How do they know you are from Japan? I'm not a well traveled fellow, but are Visa/Mastercards hard to come by outside the US? If you can get your hands on one of those just set up your sub via a non-Japan proxy and let it auto-renew.

Can someone clarify how this works on the backend?
coolzero
Garoun Investment Bank
Gallente Federation
#51 - 2012-04-07 22:36:57 UTC
greed is good.....isnt it ccp

Cipher Jones
The Thomas Edwards Taco Tuesday All Stars
#52 - 2012-04-07 22:56:53 UTC
Taihbea wrote:
I Love Boobies wrote:
Saint Lazarus wrote:
Can someone clarify this

You pay 3 party dudes in lieu of a CCP sub, not an EvE sub + 3rd party fee.

If all thats happening is paying different company, whats the difference.



Because that third party is NEXON, and NEXON has a horrible track record.


So does Germans, Americans and hmm... let's say... dunnooo... Arabs... so because of that we should all cancell them from our lives... RollRollRollRoll

WTF is wrong with you?


if you dont understand the difference between governments and people...

internet spaceships

are serious business sir.

and don't forget it

Revman Zim
Infinite Point
Pandemic Horde
#53 - 2012-04-08 06:09:14 UTC
Ok... back on topic.

I am a U.S. Player and sub my account with a credit card under Account Services in six month increments. The monthly cost is $11.95 USD.

I would be a little irritated if I was forced to buy PLEX to keep my account active. PLEX is $17.95 a month USD. That is a 50% increase.

And it sounds like NEXON is even more expensive. I sympathize for all players that are forced to pay more, either by CCP or by their own tax/exchange rate issues.

I hope there are no plans for changing the way I can pay for EVE.
Misanthra
Alternative Enterprises
#54 - 2012-04-13 07:44:35 UTC  |  Edited by: Misanthra
CCP Guard wrote:
Please allow me to clarify,

CCP has not cancelled any accounts. What we have done is that we have cancelled all recurring credit card billing for players in Japan, but note that your accounts and characters are of course completely intact.

There is a message in Account Management for Japan-based players which provides more information about the Japan launch, Nexon billing and special launch offers.
Note that players in Japan still have the option of buying gametime via PLEX/ISK and ETC.

P.s. I hope the OP sticks with us. EVE is still here, and will be forever Smile



did you people do any research into this change before you implemented this. Obviously not. Heres why...


Nexon form needs kanji based name entry for 1 part....and katakana named part for another.

Protip: you have had a decent US player presence in Japan for years. These US players I would wage are US millitary personnel by a large margin, their families and civilians who support them. Those militarty personel for the most part even with nexons instuctions will not be able to fill out this form. We don'tr have kanji's names and if that passes step one somehow ( I am wating for my wife to come as I missed this since she has a Japanese credit card...thought it be a normal renewal.....you all fooled me :( ) , they don't know their name in katakana in many cases. Unless they learn japanese real quick many will not know how to even properly pronounce it using the japanese syllabary to let IME's write if for them.

Example:

My rl last name is one syllable. In japanese it breakes down to 3 syllables. And wait theres more......some of the letters have no Japanese equivalent so its ghetto'd from what is in the Japanese syllabary. It even addes extra lettes for an added bonus. RL lasnt name of 5 letters 1 syllablle becomes 8 letters 3 syllables. I know this as I have been here a while. I pick up a few things or have the JDM wife to fill in the blanks. A corn fed from Iowa who pulled a Japan tour fresh out of their tech school won't know this for quite sometime. If at all. Depoends if he finds a nice Japanese girl he actually likes vice hitting up easy sleazy bar fly type girls (blunt, but how it goes really).


The tl;dr.....did your business people even bother to talk to the Japanese client dev team people to ask hey...how hard would it be for a guy who doesn't speak japanese to know what his name is in katakana.
Serene Repose
#55 - 2012-04-13 07:47:34 UTC
Everyone is equal! (Some are more equal than others.)

We must accommodate the idiocracy.

Thorn Galen
Bene Gesserit ChapterHouse
The Curatores Veritatis Auxiliary
#56 - 2012-04-13 10:31:49 UTC
Vertisce Soritenshi wrote:
Did anybody stop and think that perhaps this is being done because the country of Japan requires it? Could, perhaps, have something to do with the way currency is exchanged from other countries while in Japan? I seriously doubt that CCP benifits by going through a 3rd party vs taking payments directly. I am absolutely positive that CCP would prefer NOT to do things this way but are required to for one reason or another.


You hit the nail on the head.
Japan Commerce and Industry do indeed have such rules in place.
As far as I am aware, such rules are made and supported by M.I.T.I. but if any Japanese player in the know can tell us what's up there, it should be interesting.

http://www.meti.go.jp/english/
Meryn Song
The Scope
Gallente Federation
#57 - 2012-04-13 14:01:00 UTC
Thorn Galen wrote:
You hit the nail on the head.
Japan Commerce and Industry do indeed have such rules in place.

Rules about what? Japan has very few controls on foreign transactions, none of which are relevant here.

日本証券業協会一種外務員資格
Misanthra
Alternative Enterprises
#58 - 2012-04-13 14:16:43 UTC
Thorn Galen wrote:
Vertisce Soritenshi wrote:
Did anybody stop and think that perhaps this is being done because the country of Japan requires it? Could, perhaps, have something to do with the way currency is exchanged from other countries while in Japan? I seriously doubt that CCP benifits by going through a 3rd party vs taking payments directly. I am absolutely positive that CCP would prefer NOT to do things this way but are required to for one reason or another.


You hit the nail on the head.
Japan Commerce and Industry do indeed have such rules in place.
As far as I am aware, such rules are made and supported by M.I.T.I. but if any Japanese player in the know can tell us what's up there, it should be interesting.

http://www.meti.go.jp/english/




10-+ years here. Gaming for 5 of them. And this fustercluck I have never seen...unti CCP signed off on this brain fart.

Japanese isp, no vpn/proxy stuff...I broadcast and connect live and in colour 24/7 JDM style. Until today never a problem. This is with bliizard,. ea, bioware, mythic....hell even wargaming.net games run in the past.

If tney wanted to make this work better....all tney had to do is copy what I tunes does. Works off of profiles. My wife logins with a japanese based I tunes account...it will swtich to the Japan I tunes store. She gets done, I hop on and put my info in and it says whoops , you are US store, switching you over now. My wife gets her tiunes with the sticks and twigs, I get mine with the ABC's. Simple **** here..not hard. Or if too lazy to read the profile....add 2 damn links to the account amangement page.

Do you want to pay here.... all in english, leads to old site this game has had forever.

Do you want to pay here..... all in Japanese. Goes to nexon, eve for the Japanese who can t' read the english link above.. Which many can....they have been using the old pay method for years.
Thorn Galen
Bene Gesserit ChapterHouse
The Curatores Veritatis Auxiliary
#59 - 2012-04-13 14:55:17 UTC
@Misanthra

Ok, looks like CCP simply had to follow a "friendly" foreign currency trading request.
Yes, I would not like to be dealing through Nexon either.
I do not believe that CCP would purposely put you through this hell without having any other option though.
There's more to their decision than meets the eye, on top of which, they are most likely not allowed to speak about it or divulge any information which led-up to their 'decision' to go with Nexon.
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