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ONCE AGAIN IM MAKING A POST ABOUT HOW TERRIBLE YOUR ACCOUNT MANAGEMENT PAGE IS

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Alpheias
Tactical Farmers.
Pandemic Horde
#21 - 2012-04-02 11:08:48 UTC
Your choice. :]

Agent of Chaos, Sower of Discord.

Don't talk to me unless you are IQ verified and certified with three references from non-family members. Please have your certificate of authenticity on hand.
Black Dranzer
#22 - 2012-04-02 11:10:32 UTC
While we're bitching about the billing system, two things that **** me

A) Automatically recurring subscription. No, seriously, **** off, I'll tell YOU if I want to be billed repeatedly. At the very least give me a checkbox that's automatically filled in. But don't do it automatically and then have me go through a cancellation process.

B) When I then cancel my account, and there's a big obvious button after the statement of what I just did, my brain has been wired to think that that button reads "Return to the previous screen". Then I find out in 30 days that, no, actually, that was the "undo cancel subscription button" which quietly cancels your previous action without any warning or notice.

Yes, both of those things increase your subscription numbers. They also makes me hate you.

Walking in Stations as a Social Hub: Business vs Pleasure in Incarna
Skippermonkey
Deep Core Mining Inc.
Caldari State
#23 - 2012-04-02 11:10:50 UTC
that it is

I have RL money to pay for my EVE addiction

its just a shame that EVE never thought that a person might want to ever use more than one credit card with them

COME AT ME BRO

I'LL JUST BE DOCKED IN THIS STATION
War Kitten
Panda McLegion
#24 - 2012-04-02 11:16:43 UTC
I ran into this same thing trying to change cards. I had to cancel subscription and then resubscribe with the new card as a workaround. Pretty bad system there CCP.

The reason I had to switch was pretty shady as well...

On one account I was constantly being charged an extra $1.00 transaction (with CCP's name on it) on top of the regular monthly fee. The bank claims CCP was charging it. CCP claims the bank was charging it. I had to workaround the both of them because someone can't get their **** straight.

I don't judge people by their race, religion, color, size, age, gender, or ethnicity. I judge them by their grammar, spelling, syntax, punctuation, clarity of expression, and logical consistency.
Meryl SinGarda
Belligerent Underpaid Tactical Team
#25 - 2012-04-02 11:23:17 UTC
Something tells me I'm going to have a lot of fun when my card expires in June.
Istyn
Freight Club
#26 - 2012-04-02 13:12:10 UTC
CCP Alice wrote:
Hi Skippermonkey,

Best thing to do is contact our Customer Support and they will help you - Go here and then login to file a Billing & Account petition.





The petition system tells you not to send card details through it for obvious reasons - so what is the petition actually supposed to contain D:
Skippermonkey
Deep Core Mining Inc.
Caldari State
#27 - 2012-04-02 13:13:31 UTC
Istyn wrote:
so what is the petition actually supposed to contain D:

i went for some words

seemed the easiest thing to put in there

COME AT ME BRO

I'LL JUST BE DOCKED IN THIS STATION
Skippermonkey
Deep Core Mining Inc.
Caldari State
#28 - 2012-04-02 17:58:44 UTC
So i'm pretty sure i done fixed this issue and paid for a years sub.

Either i missed the 'add game time' option yesterday or its new.

either way i just gave CCP money

COME AT ME BRO

I'LL JUST BE DOCKED IN THIS STATION
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