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ONCE AGAIN IM MAKING A POST ABOUT HOW TERRIBLE YOUR ACCOUNT MANAGEMENT PAGE IS

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Skippermonkey
Deep Core Mining Inc.
Caldari State
#1 - 2012-03-30 17:58:12 UTC  |  Edited by: Skippermonkey
So, i'm facing an issue that CCP totally never expected

MY CREDIT CARD DETAILS HAVE CHANGED

there is zero methods currently on their website to deal with this 'unforseen' eventuality

account runs out in about 3 days and i have no idea how to pay for the damn thing

i want to pay for a years subscription

CCP TAKE MY DAMN MONEY ALREADY!!!

COME AT ME BRO

I'LL JUST BE DOCKED IN THIS STATION
Doc Fury
Furious Enterprises
#2 - 2012-03-30 18:00:11 UTC
Obligatory:



☼

There's a million angry citizens looking down their tubes..at me.
Zixie Draco
GoonWaffe
Goonswarm Federation
#3 - 2012-03-30 18:02:14 UTC
...once again following a Skippermonkey post..

BUT CCP PLEASE ADD AN AMERICAN TRANSACTION BRANCH BANK TO YOUR MONEY THINGY I CAN'T EVEN PAY FOR MY ACCOUNT WITH MY CARD AT ALL

Would you like a kitten?

Istyn
Freight Club
#4 - 2012-03-30 18:03:11 UTC
Skippermonkey wrote:
So, i'm facing an issue that CCP totally never expected

MY CREDIT CARD DETAILS HAVE CHANGED

there is zero methods currently on their website to deal with this 'unforseen' eventuality

account runs out in about 3 days and i have no idea how to pay for the damn thing

i want to pay for a years subscription

CCP TAKE MY DAMN MONEY ALREADY!!!


Didn't want that corpmate anyway.
CCP Alice
C C P
C C P Alliance
#5 - 2012-03-30 18:05:33 UTC
Hi Skippermonkey,

Best thing to do is contact our Customer Support and they will help you - Go here and then login to file a Billing & Account petition.



"There is no knowledge without unity"
Skippermonkey
Deep Core Mining Inc.
Caldari State
#6 - 2012-03-30 18:06:54 UTC
CCP Alice wrote:
Hi Skippermonkey,

Best thing to do is contact our Customer Support and they will help you - Go here and then login to file a Billing & Account petition.

only if you promise to fix the account management system

its not like this is an OLD issue or anything
https://forums.eveonline.com/default.aspx?g=posts&m=528036#post528036
Ugh

why cant you change card details anyway, it seems a pretty major part of a card payment system!?

COME AT ME BRO

I'LL JUST BE DOCKED IN THIS STATION
Lord Publow
Doomheim
#7 - 2012-03-30 18:07:09 UTC
CCP Alice wrote:
Hi Skippermonkey,

Best thing to do is contact our Customer Support and they will help you - Go here and then login to file a Billing & Account petition.





Will you marry me Alice?

I fight for Hoovers everywhere. http://hoover.com/
MrPat
Caldari Provisions
Caldari State
#8 - 2012-03-30 18:07:18 UTC
Cancel subscription and resub with the new credit card infos.
Kattshiro
Deep Core Mining Inc.
Caldari State
#9 - 2012-03-30 18:07:42 UTC
LOUD NOISES! PAY ATTENTION TO ME INSTEAD OF BEING INTELLIGENT AND CONTACTING THEM MYSELF WHICH WOULD HAVE BEEN FASTER IN THE FIRST PLACE.

Must have been an only child.
Mr Epeen
It's All About Me
#10 - 2012-03-30 18:10:12 UTC
IIRC, you simply go to the change payment tab and insert your new card info.

Mr Epeen Cool
Zixie Draco
GoonWaffe
Goonswarm Federation
#11 - 2012-03-30 18:14:18 UTC
Lord Publow wrote:
CCP Alice wrote:
Hi Skippermonkey,

Best thing to do is contact our Customer Support and they will help you - Go here and then login to file a Billing & Account petition.





Will you marry me Alice?


NO SHE BELONGS TO MIREIDOR..ALL OF TK WILL DANCE AT THEIR WEDDING!

Would you like a kitten?

adam smash
Department of Gub'nent Welfare
Harkonnen Federation
#12 - 2012-03-30 18:16:22 UTC
CCP has **** petition reply times... guy likely won't get a reply before his sub runs out.
Zixie Draco
GoonWaffe
Goonswarm Federation
#13 - 2012-03-30 18:17:04 UTC
Kattshiro wrote:
LOUD NOISES! PAY ATTENTION TO ME INSTEAD OF BEING INTELLIGENT AND CONTACTING THEM MYSELF WHICH WOULD HAVE BEEN FASTER IN THE FIRST PLACE.

Must have been an only child.



as a matter of fact, yes.

Would you like a kitten?

Skippermonkey
Deep Core Mining Inc.
Caldari State
#14 - 2012-04-02 10:55:37 UTC
BUMP

Quote:

Your petition has been submitted, the petition tracking id is 2826781.


would appreciate some dev love, as my account expires pretty soonish

:3

COME AT ME BRO

I'LL JUST BE DOCKED IN THIS STATION
Alpheias
Tactical Farmers.
Pandemic Horde
#15 - 2012-04-02 10:58:13 UTC
Can't you just buy a plex?

Agent of Chaos, Sower of Discord.

Don't talk to me unless you are IQ verified and certified with three references from non-family members. Please have your certificate of authenticity on hand.
Skippermonkey
Deep Core Mining Inc.
Caldari State
#16 - 2012-04-02 10:59:37 UTC
theres a reason i pay yearly you know...

COME AT ME BRO

I'LL JUST BE DOCKED IN THIS STATION
Alpheias
Tactical Farmers.
Pandemic Horde
#17 - 2012-04-02 11:03:09 UTC
Skippermonkey wrote:
theres a reason i pay yearly you know...


Yes, but what a lovely solution to a issue that otherwise has you panicking.

Just a thought. :P

Agent of Chaos, Sower of Discord.

Don't talk to me unless you are IQ verified and certified with three references from non-family members. Please have your certificate of authenticity on hand.
Skippermonkey
Deep Core Mining Inc.
Caldari State
#18 - 2012-04-02 11:05:02 UTC
WTB 400M plex

COME AT ME BRO

I'LL JUST BE DOCKED IN THIS STATION
Alpheias
Tactical Farmers.
Pandemic Horde
#19 - 2012-04-02 11:06:34 UTC
Skippermonkey wrote:
WTB 400M plex


Make it 480 and I'll sell one to you.

Agent of Chaos, Sower of Discord.

Don't talk to me unless you are IQ verified and certified with three references from non-family members. Please have your certificate of authenticity on hand.
Skippermonkey
Deep Core Mining Inc.
Caldari State
#20 - 2012-04-02 11:07:40 UTC
i was pointing out the fact that plex is too expensive to bother with

COME AT ME BRO

I'LL JUST BE DOCKED IN THIS STATION
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